Shipping policy
Shipping Policy
Last Updated: July 26, 2026
At Cleviro LLC, we are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.
Order Processing
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Orders are processed within 1–3 business days after payment has been successfully received.
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Orders are processed Monday through Friday, excluding weekends and public holidays.
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During periods of high demand, processing times may be slightly longer.
Shipping Times
Estimated delivery times begin after your order has been processed.
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Free International Shipping 9 – 13 business days (united state and canada)
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Delivery times are estimates and may vary due to weather, holidays, carrier delays, or other unforeseen circumstances.
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Other International Destinations: 10–20 business days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take 24–48 hours to appear after shipment.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order.
Cleviro LLC is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authorities.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.
Lost or Delayed Shipments
If your package has not arrived within the estimated delivery timeframe, please contact our customer support team. We will work with the shipping carrier to investigate the shipment and help resolve the issue.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery. Include your order number and clear photos of the damaged item and packaging so we can assist you promptly.
Contact Us
If you have any questions regarding shipping, please contact us:
Cleviro LLC
475 Bonita Dr
Memphis, TN 38109
United States
Email: clerroa785@gmail.com
Customer Care Hotline: +1 (515) 850-0004